Baker McKenzie

The Reward & Benefits Coordinator will support the management of the Firm’s benefits program. The role-holder will manage the monthly enrolment of benefits and ensure compliance with all regulatory requirements. They will maintain accurate reporting and liaise with the benefit providers. 

The individual must have a proactive approach to their work and be able to work with little supervision. They must be able to demonstrate strong organizational skills, manage their workload, and prioritize efficiently. They must always recognize the necessity for professionalism and confidentiality. Although the role is based in a different office, we genuinely see the successful candidate as an essential part of the London CPR team.

Main responsibilities:

• Manage the administration of the monthly and annual benefits program
• Liaise with external benefit providers to manage the enrolment data, resolve queries, and enhance processes
• Prepare monthly pension contribution schedules and submit to pension consultants, meeting the monthly statutory deadline
• Reconcile the monthly payroll against HR and benefits systems to identify any errors/anomalies and work with Payroll Manager and HR Business Partnering team to resolve queries
• Provide the Payroll Manager with accurate benefit-related payroll changes monthly
• Work closely with the outsourced administration team to manage the cyclical processes on the London office's benefits portal
• Manage the monthly reporting process and data to benefit providers, to ensure it is accurate and all records are reconciled monthly 
• Manage membership of international travel and medical insurance schemes, which includes raising/lapsing cover and providing employees with relevant information ahead of their overseas secondments
• Manage the monthly childcare voucher order and ensure all related administration is completed
• Respond to reward and benefit-related queries sent to the team’s mailbox promptly and professionally
• Work with the Reward & Benefits Manager to promote benefits and raise awareness, to increase engagement and uptake. This includes the organization of our on-site annual benefit fair, drafting communications, and facilitating on-site visits from providers.
• Responsible for purchase orders, invoices, and the administration of budgets
• Manage the annual holiday buying scheme, which includes communication, liaising with HR Business Partners and payroll, and managing the process on the benefit platform
• Manage the annual flu vaccination program, working with the external provider, internal communications and distributing vouchers 
• Support regular and ad-hoc benefit or reward-related activities, which include: 

-    Annual compensation review for the London office

-    Compiling accurate data for benefit renewals, e.g., income protection and life assurance

-    Supporting and organizing educational/wellbeing events

-    Approval of season ticket loans

-    Providing the finance team with benefit data for audit processes 

• Support with the employee recognition scheme and liaise with the vendor, and issue e-vouchers 
• Provide support to the HR Business Partner for HR with updates to Success Factors, preparing letters for employees and providing reference letters

Skills and experience:

• Previous experience in HR, payroll, or general administration is beneficial
• Experience managing spreadsheets, tracking data, and maintaining accurate records
• Experience with Microsoft Office applications, especially Excel and Outlook
• Strong problem-solving and analytical skills
• Have a pragmatic approach and elevated levels of customer service
• Keen attention to detail and effective organizational skills
• Clear and professional written and verbal English communication skills
• Excellent time management, organizational, and administrative skills
• Able to prioritize and handle multiple tasks to meet deadlines
• Anticipate work needs and follow through with minimum direction, follow up on own initiative
• Hardworking and diligent with a keen understanding of client demands
• Exceptional work ethic, maintains confidentiality and personal and professional integrity 

Reports to: Reward & Benefits Manager

Position Type:  In Market

Development Framework:  Business Support

At Baker McKenzie we are different in the way we think, work and behave. With our team of 13,000 people, including over 6,500 locally admitted lawyers, in over 70 offices worldwide, we have a passionately collaborative community of 60 nationalities and are committed to world-class career development to everyone in every job at every level. Baker McKenzie can offer you both the uncompromising commitment to excellence expected of a top firm paired with a passionately global and genuinely collaborative working environment.