Baker McKenzie

The Specialist, People Analytics will provide functional expertise in building and evolving the global People Reporting and Analytics capability, partnering with People and Functional leaders to enable data-driven decision-making across the employee lifecycle. The role-holder will support ongoing transformation and capability redesign by embedding AI-enabled ways of working, strengthening reporting and analytics governance, improving process efficiency and automation, and translating people data into actionable insight for tactical operations and strategic workforce decisions.

Main responsibilities: 

• Provide functional expertise in people research, quantitative and qualitative analysis, interpretation, and data storytelling to inform, influence, and support talent and business decisions across the employee lifecycle
• Partner with Talent Management, Recruitment and Mobility, Careers and Performance, Leadership and Learning, Diversity and Inclusion, and other stakeholders to understand business needs, clarify problem statements, and translate them into scalable reporting, analytics, and insight solutions
• Lead and deliver people analytics projects from discovery to implementation, using appropriate research methods, structured data gathering, analytical techniques, and action-oriented recommendations
• Generate clear, actionable insights and communicate implications effectively to technical and non-technical audiences, including through executive-ready presentations and dashboards
• Design, develop, and enhance standard people metrics, dashboards, and self-service reporting solutions using relevant platforms and tools to improve stakeholder access, adoption, and decision quality
• Apply AI-enabled tools and automation opportunities responsibly to streamline analysis, reporting, insight generation, and operational processes, while maintaining appropriate human judgement, governance, and data quality standards
• Collaborate closely with People Systems, Data Architects, Engineers, and technology partners to improve data integrity, reporting architecture, access, and scalability of people data solutions
• Support the ongoing transformation and capability redesign of the People Reporting and Analytics function by contributing to operating model improvements, process harmonization, governance, and capability-building initiatives
• Contribute to the development and maintenance of reporting standards, metric definitions, documentation, and data governance practices to promote consistency, trust, and sustainability
• Perform other responsibilities as assigned by the immediate manager from time to time

AI / transformation focus:

• Help shape a modern People Analytics capability that uses AI and automation to improve speed, quality, and scale
• Identify opportunities to simplify processes, reduce manual effort, and improve how reporting and insights are delivered
• Work with People, Systems, and Technology teams to strengthen data quality, reporting standards, and scalable analytics solutions
• Support adoption of new tools and ways of working by helping stakeholders build confidence in data, self-service reporting, and AI-enabled solutions
• Use AI responsibly, with appropriate attention to confidentiality, data governance, accuracy, and human judgement

Skills and experience: 

• A bachelor's degree in Psychology, Behavioral Science, Applied Statistics, Social Sciences, Industrial Engineering, Data Analytics, Information Systems, or other relevant disciplines, or equivalent work experience
• Good relevant experience in people research, quantitative and qualitative analysis, reporting, dashboard development, and insight generation, ideally within HR, People Analytics, or related analytical roles
• Strong understanding of HR practices, employee lifecycle processes, people data structures, and HR systems, with the ability to connect business questions to meaningful analytics solutions
• Proficient in or with practical knowledge in reporting, data transformation, and analytics tools, such as Power BI, MS Fabric, Tableau, Tableau Prep Builder, SQL, Python, R, SPSS, JASP, SuccessFactors, Avature, and similar platforms
• Working knowledge of AI-enabled productivity, analytics, or automation tools (such as Copilot Studio and PowerApps) and the ability to apply them responsibly to improve efficiency, scale insight delivery, and support better user experience
• Experience in process analysis, process redesign, standardization, or operational improvement, with the ability to support transformation and capability-building initiatives in a global or shared services environment
• Experience developing standard metrics, dashboards, governance artefacts, and reporting frameworks that improve consistency, scalability, and stakeholder self-service
• Strong analytical, critical thinking, and problem-solving skills, with the ability to work independently, manage ambiguity, and translate complex information into practical recommendations
• Excellent executive communication and presentation skills, including the ability to distil complex data into clear narratives, insights, and actions for different stakeholder groups
• Good understanding of data privacy, data governance, and responsible use principles relevant to people data, analytics, and AI-enabled solutions
• Experience working in a multinational, professional services, captive, or shared services environment is preferred
• Excellent English verbal and written communication skills

Location: Manila or Buenos Aires Centers

Reports to: Senior Manager, People Data & Analytics

Position type: Center Services

Development framework: Specialist

At Baker McKenzie we are different in the way we think, work and behave. With our team of 13,000 people, including over 6,500 locally admitted lawyers, in over 70 offices worldwide, we have a passionately collaborative community of 60 nationalities and are committed to world-class career development to everyone in every job at every level. Baker McKenzie can offer you both the uncompromising commitment to excellence expected of a top firm paired with a passionately global and genuinely collaborative working environment.

Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.

Reasonable Accommodation statement:

If you require a reasonable accommodation during the application process, please let your recruitment contact know. We are committed to working with candidates to ensure an inclusive and accessible experience in accordance with applicable laws and our commitment to diversity.