Baker McKenzie

The Leadership & Learning Manager – Business Professionals will be responsible for shaping and delivering learning and leadership (L&L) development strategies for Baker McKenzie’s global Business Professional community. 

The role-holder will ensure that Business Professionals at all levels have the skills, capabilities, and leadership behaviors required to support the Firm’s strategy, enhance client service, and operate effectively within a global, matrixed professional services environment.

Key Responsibilities:

Business Professional Learning Strategy

• Develop and implement a learning strategy specifically aligned to the needs of Business Professionals across functions and regions
• Ensure learning priorities support firmwide objectives, operational excellence, and future ready capability building
• Translate business needs into practical, high impact learning solutions
• Help maximize the use of LinkedIn Learning and other learning platforms by promoting courses and supporting learner engagement and assist with coordinating training opportunities with external providers when required

Leadership & Capability Development

• Design and deliver leadership and management development programmes for Business Professional
• Support career progression, talent pipelines, and succession planning within Business Services
• Embed consistent leadership behaviors and ways of working across functions and geographies
• Integrate AI tools into our learning eco-system to enhance learner engagement and drive innovation

Program Design & Delivery

• Lead end-to-end design, delivery, and evaluation of learning programs, including:
  • Core professional skills (e.g. management, collaboration, influencing)
  • Functional and cross functional capability development
  • Change, transformation, and ways of working initiatives
  • Ensure learning solutions are future focused, inclusive, and blended (virtual, digital, and in person).

Stakeholder & Global Collaboration

• Partner closely with Business Professional teams, HR Business Partners, and regional learning colleagues
• Build strong relationships across functions to ensure learning is relevant and impactful
• Coordinate with regional and global stakeholders to balance consistency with local needs

Measurement & Continuous Improvement

• Evaluate the effectiveness and impact of learning initiatives using data, feedback, and business outcomes
• Continuously improve learning design based on insights and emerging best practice
• Manage external vendors and learning partners where appropriate 
  
• Any other duties as required

Skills and Experience:

• Significant experience in learning and leadership development, ideally within professional services or a complex global organization
• Proven experience designing and delivering learning for Business Professionals or corporate functions
• Strong stakeholder management skills with the ability to influence senior non-legal leaders
• Experience working in a global, matrixed environment
• Excellent facilitation, communication, and program management skills
• Experience within a law firm or partnership-based organization
• Coaching experience or qualification
• Familiar with digital learning platforms and learning analytics
• Experience supporting organizational change or transformation programs
• Commercially aware with a strong understanding of Business Services environments
• Collaborative, inclusive, and culturally sensitive
• Confident and credible with the ability to challenge constructively
• Pragmatic, adaptable, and solutions focused
• Passionate about learning, leadership, and continuous improvement

Location: Belfast

Development framework: Manager

At Baker McKenzie we are different in the way we think, work and behave. With our team of 13,000 people, including over 6,500 locally admitted lawyers, in over 70 offices worldwide, we have a passionately collaborative community of 60 nationalities and are committed to world-class career development to everyone in every job at every level. Baker McKenzie can offer you both the uncompromising commitment to excellence expected of a top firm paired with a passionately global and genuinely collaborative working environment.

Working at Baker McKenzie Belfast Center: 

Baker McKenzie is the world’s leading law firm with offices all over the world. Our Belfast Center is home to over 400 colleagues in both legal and professional services. 

We offer one of the best workplace benefits packages in the industry, featuring comprehensive private health cover, income protection, life assurance, and a comprehensive employee assistance plan. These and a host of other benefits make us one of the most desirable companies to work for in Belfast. 

Baker McKenzie is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates.